Effective Date: March 2026
Frequently Asked Questions
1. What products does Anvaya Naturals offer?
Anvaya Naturals offers naturally dehydrated fruits, vegetables, herbs, and plant-based powders. Our products are carefully processed to help retain their natural goodness and are suitable for everyday cooking and nutrition.
2. Do your products contain preservatives or artificial colours?
No. Our products are prepared without added artificial colours or preservatives.
3. Are your products suitable for daily use?
Yes. Our products are intended for regular household use as part of a balanced diet. Please follow the usage instructions provided on the product label.
4. How should I store the products?
Store in a cool, dry place away from direct sunlight. After opening, keep the pouch tightly sealed and use a dry spoon to maintain freshness.
5. How long does shipping take?
Most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.
6. How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. You can also use the Track Order option available on our website.
7. Do you ship across India?
Yes. We currently deliver to most serviceable locations across India.
8. What payment methods do you accept?
We accept secure online payments through UPI, Debit Cards, Credit Cards, Net Banking, and other payment methods made available at checkout.
9. Can I cancel my order?
Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible. Please refer to our Cancellation Policy.
10. Do you accept returns?
Due to the nature of food products, returns are accepted only in cases where the product is damaged, defective, or incorrect. Please refer to our Refund Policy for complete details.
11. How can I contact customer support?
You can contact us using:
Email: support@anvayanaturals.com
Phone: +91 93987 56669
12. Are your products FSSAI licensed?
Yes. Our products are manufactured under a valid FSSAI licence and follow food safety standards.
Still Have Questions?
If you need any further assistance, please contact our customer support team. We will be happy to help.